Certified Training Manager (CTM)

This thoroughly-updated edition of the Training Manager’s ultimate answer training gives managers clear guidance and techniques for accomplishing successful, cost-effective training

Course Outline

1. New Approaches to Training Needs Analysis
2. Quadrant Two Department Needs & Quadrant Three Team Needs
3. Individual Needs, Dealing with Priorities and Training Unit Costs
4. Mastering the Evaluation Process
5. Practical Examples of Evaluation – Your Chance to Master the Techniques