Certified Team Leader CTL
Team working is vital to organizational success. With examples from across the globe and a careful blend of theory and practice, this up-to-the-minute consideration of the roles played by teams and leaders is intended to inform the debate about how teams should be employed in work situations.
Course Outline
- Building a High-Performance Team
- Leading Different Types of Teams
- Self-Motivation and Development
- Dealing with Team Conflict
- Dealing with Difficult Team Members