Advanced Network Support Engineer with CompTIA

Advanced Network Support Engineer Diploma with CompTIA

This diploma prepares aspiring IT professionals for more advanced positions in network support.

This diploma is ideal if you’re looking for a position with greater responsibility than you’ll have with more entry-level roles in an IT department. Upon completion of the diploma, you’ll be well positioned to gain CompTIA certification in several key areas of IT.

Position yourself for success in IT!

IT employees hold some of the most important jobs in any organisation. As an advanced Network Support Engineer, it will be your responsibility to install, manage, and troubleshoot computer networks. You will play a crucial role in maintaining your organisation’s networks, and you will help keep the network safe and secure.

As a more senior support professional, your job could involve providing any of the following types of support to your organisation:

• Configuring security settings or access permissions for authorised users
• Analysing and reporting security breaches or attempted breaches
• Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment
• Documenting network support activities
• Configuring wide area network (WAN) or local area network (LAN) routers and other related equipment
• Installing network software, such as security or firewall software
• Evaluating network performance data in areas such as speed, connectivity, and disaster recovery

With this diploma and some experience in a senior support role, your career could advance to positions of greater seniority and responsibility, such as Systems Administrator or IT Support Manager.

Aims and Objectives

You’ll learn essential skills in hardware and software support, network administration, IT security, and cloud computing to position you for a promising future in information technology.

Pre-Requisites

CompTIA A+ certification or equivalent with a strong interest in IT infrastructure.

Career Path

CompTIA certifications are a recognisable IT industry qualification that can help you get a rewarding career as a Network Technician, Systems Specialist, or Computer Network Engineer. With further training in more specialised areas, you could look forward to a rewarding career in IT infrastructure management, cloud computing, or security. You could also bolster your skills to move into a managerial role within network support.

CPD Points

270 (Awarded CPD points upon successful completion)

Core Courses

Server+

The Server+ certification offered by CompTIA validates skills with the most commonly used server and storage systems in the IT industry. Earning the designation signifies that certificate holders possess the knowledge and skills to plan, secure, and maintain a variety of physical and virtual servers.

Upon completion of this course, you will have the knowledge and skills required to install, configure, troubleshoot, and support server hardware and software technologies.

Network+

In this course, you’ll learn how to configure, manage, and troubleshoot common wired and wireless network devices. You’ll also learn essential concepts of network security and cloud computing.

Upon successful completion of the course, you will be well prepared to take the CompTIA Network+ certification exam, and you will be well positioned to work in a network support role.

Security+

In this course, we’ll cover the essential knowledge and skills relating to IT security, including attacks, threats and vulnerabilities, architecture and design, implementation, operations and incident response, governance, risk, and compliance.

Successful completion of the course will prepare you for the CompTIA certification exam. The Security+ certification is a powerful credential to have in today’s IT job market.

Cloud Essentials+

This course will provide an excellent introduction to cloud computing while also preparing you to take the CompTIA Cloud Essentials+ certification exam.

Topics covered in the course include essential cloud principles and cloud networking, cloud migration strategies, cloud connectivity and load balancing, cloud storage technologies, cloud design considerations, cloud security, and risk mitigation with cloud infrastructure.

Azure Fundamentals

Azure Fundamentals (AZ-900) is the entry-level certification that will introduce you to Microsoft’s Azure service offerings, including storage, virtual machines (VMs), databases and data analytics, app services, and more.

Microsoft Azure allows users to leverage the infrastructure of an existing computing environment to reduce, and in some cases, eliminate on-premises solutions.

The course will help you prepare for Microsoft’s AZ-900 exam and obtain the Azure Fundamentals certification.

AWS Cloud Practitioner

Cloud computing is an essential skill in today’s IT workforce and organisations are looking for individuals who can make informed decisions about solutions that meet their business requirements.

The course will help prepare you for the AWS Certified Cloud Practitioner certification, which validates a candidate’s ability to define basic cloud infrastructure and architectural concepts and important services on the AWS platform.

Elective Courses (choose one)

• Windows Client (MD-100)
• Managing Modern Desktops (MD-101)
• Cloud Security Administration
• Cloud+
• Azure Administrator
• Google Associate Cloud Engineer

For details regarding professional exam certification, please speak with one of our Course Advisors.