Advanced Cloud Support Engineer Diploma with CompTIA

Advanced Cloud Support Engineer Diploma with CompTIA

This diploma prepares IT professionals for more advanced positions with cloud technologies.

This diploma is ideal if you’re looking for a position with greater responsibility than you’ll have with more entry-level roles in an IT department. Upon completion of the diploma, you’ll be well positioned to gain industry-recognised certification in several key areas of IT.

Position yourself for success in IT!

As more and more companies move their infrastructure to the cloud, job openings in IT infrastructure increasingly include a requirement for cloud-computing training and experience. Such roles include systems engineer, network engineer, and database administrator.

For IT professionals the learning never stops, because the technologies we rely on are always changing and evolving. For this reason, it’s key that anyone working in or aspiring to a job in IT infrastructure develop skills in these areas:

• Cloud platforms: Three key players in cloud infrastructure are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. This diploma trains in all three.
• Data storage and security: Accessing, storing, and protecting data are each essential components of cloud computing covered in this programme.
• Networking: Having knowledge of networking basics will be valuable when integrating traditional networks with cloud services. If you do not already have a background in networking technology, consider adding Network+ or Server+ as an elective.
• Programming: Common languages used in cloud computing include Python and Java. Consider studying one of these languages to strengthen your skillset either as an elective with us or in the future as your career in cloud computing develops.

For companies, cloud technology makes business processes faster and more efficient. The cloud improves the efficiency of backing up and storing data, and software updates can be deployed as soon as they’re ready. As a cloud engineer, your job will be to keep it all running.

Aims and Objectives

Cloud computing is a fast-growing field with steady and strong demand in the IT labour market. Gaining the skills to work with cloud technologies could lead you to a rewarding career building, maintaining, and securing IT infrastructure.

Pre-Requisites

CompTIA A+ certification or equivalent with a strong interest in IT infrastructure.

Career Path

As more and more companies move their infrastructure to the cloud, the teams and roles required to support these systems will grow. Building a strong skill set in this area will greatly enhance your employability in the IT sector.

CPD Points

280 (Awarded CPD points upon successful completion)

Core Courses

Cloud Essentials+

This course provides a thorough introduction to cloud computing while also preparing you to take CompTIA’s Cloud Essentials+ certification exam. Topics covered in the course include essential cloud principles and cloud networking, cloud migration strategies, cloud connectivity and load balancing, cloud storage technologies, cloud design considerations, cloud security, and risk mitigation with cloud infrastructure.

Cloud Security Fundamentals

This course provides an introduction to cloud security concepts and is ideal for anyone who wishes to learn the core principles of cloud infrastructure, data, and application security.

Microsoft 365 Fundamentals (MS-900)

Microsoft 365 is an integrated productivity solution that allows users to work from anywhere while taking advantage of its security and device-management capabilities. With its array of integrated tools, users in an organisation are able to collaborate more easily and effectively. In this course, you’ll dive deep into configuring, implementing, and supporting Microsoft 365 solutions.

Azure Fundamentals

Azure Fundamentals (AZ-900) is the entry-level certification that will introduce you to Microsoft’s Azure service offerings, including storage, virtual machines (VMs), databases and data analytics, app services, and more. In this course, you’ll learn the essentials of Microsoft’s leading cloud computing platform.

AWS Cloud Practitioner

This course will introduce you to the fundamentals of Amazon Web Services (AWS) computing and networking services. You’ll explore the core concepts that define the AWS cloud and cloud computing. You’ll examine cloud architecture design principles, cloud security, cloud deployment and operation, and more. The course will help prepare you for the AWS Certified Cloud Practitioner exam.

Cloud+

This course offers a deep dive into cloud computing while also preparing you to take CompTIA’s Cloud+ certification exam. Suitable for working or aspiring network and systems administrators, as well as cloud computing specialists seeking to strengthen their skillset, over the 20 modules of the course, you’ll explore cloud solution design, cloud security, deployment of cloud solutions, ongoing management of cloud solutions, and troubleshooting issues with cloud environments.

Security+

In this course, we’ll cover the essential knowledge and skills relating to IT security, including attacks, threats and vulnerabilities, architecture and design, implementation, operations and incident response, and governance, risk, and compliance. Successful completion of the course will prepare you for the CompTIA certification exam. The Security+ certification is a powerful credential to have in today’s IT job market.

Cloud Security Administration

In this course, you’ll learn how to maintain a secure cloud environment using open-source software. Additionally, you’ll learn essential security concepts, such as protecting data in motion and at rest, using encryption so that clients can see only their data. You’ll examine proper life cycle management of the cloud environment, including patching, encryption, and minimising business impacts. You’ll also examine system and OS hardening, which can reduce software vulnerability and provide data confidentiality and privacy.

Elective Courses (choose one)

• Azure Administrator
• AWS Certified SysOps Administrator - Associate
• Cloud Platform Security
• Cloud Security Management
• Google Associate Cloud Engineer
• Server+
• Network+
• IT Specialist - Java
• IT Specialist - Python

For details regarding professional exam certification, please speak with one of our Course Advisors.