Make a great impression and get the job
As a receptionist, you’ll act as the face of your company. You’ll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. With this diploma, you’ll learn key administration, Microsoft Office, and touch-typing skills, as well as how to conduct yourself as a professional receptionist. With your completed diploma, you’ll be able to effortlessly manage the most demanding tasks of the role, making you a highly valued member of any business.
A receptionist in today’s thriving business world is so much more than someone who answers the telephone. You’ll be at the frontline of communications, ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues, even when you’re busy with a range of tasks.
To complement your diploma, you’ll have the option to choose two elective subjects, including PowerPoint, Excel, and audio transcription to name a few.
What will you get in return?
A Pitman Training diploma is one of the most prestigious programmes you can complete from one of the most highly regarded training organisations in the world. Businesses recognise the Pitman Training name as a sign that you
have been trained to the highest level. Armed with your Receptionist Diploma, you’ll have world-class skills to get a job as a highly valued, well-paid receptionist.
Aims and Objectives
The Pitman Training Receptionist Diploma will teach you skills designed to ensure that you’re able to effortlessly manage the most demanding tasks, making you a highly valued member of any business.
Pre-Requisites
There are no pre-requisites for this diploma.
Career Path
After working in a Receptionist role with time and experience, and possibly further training, you could look towards jobs such as Senior Administrator, Personal Assistant (PA), or Office Manager as a route to progress your career.
CPD Points 130 (Awarded CPD points upon successful completion)
Core Courses
Professional Receptionist Essentials
This course covers the skills you’ll need as an aspiring receptionist and includes scenarios that you may find yourself in. The course focuses on the job, the lifestyle, and other aspects that will help you more fully understand the role.
Typaz
Learn to touch-type at speeds of up to 40+ words per minute, even if you have little to no prior experience. You’ll receive guidance on ergonomics, technique, and accuracy.
Teams
You will learn how to use the core features of Microsoft Teams to set up and start meetings, send messages, collaborate on documents, and more.
SharePoint
In this course, you will learn how to use the core features of Microsoft SharePoint to store, organise, share, and access information from any device.
Outlook
Our Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders
Word
The aim of the course is for you to learn the core features and functions of the Microsoft Word application, so you will be effective in creating, formatting, and editing documents.
Or Word Expert
This course is for those who are proficient with the basic and intermediate concepts and features of Word and wish to increase their productivity and enhance their documents using Word’s advanced features.
ELECTIVE COURSES (choose two)
- Audio Transcription
- Excel
- Google Docs
- Health and Safety Essentials
- OneDrive
- PC Essentials
- PowerPoint
- Speedwriting
- Zoom
Alternative subjects may be chosen if more suitable to your existing skills and career goals