Building Relationship Success in Sales

Building Relationship Success in Sales

No one questions that making friends is a good thing. In this workshop, participants will discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

This one-day workshop will help you teach participants:

• The benefits of developing a support network of connections.
• How building relationships can help you develop your business base.
• How to apply communication techniques to build your network.
• The key elements in strong working relationships, and how they might put more of these elements in your working relationships.
• Key interpersonal skills.

Learning Objectives

• Focusing on Your Customer
• What Influences People in Forming Relationships?
• Disclosure
• How to Win Friends and Influence People
• Communication Skills for Relationship Selling
• Non-Verbal Messages
• Managing the Mingling
• The Handshake
• Small Talk
• Networking