Teamwork

Contents

• Session One: Course Overview

• Session Two: Organizations Today
• Session Three: Types of Teams
• Session Four: Team Norms
• Session Five: The TORI Team Building Model 
• Session Six: A Team’s Activities  
• Session Seven: The Five Stages of Team Development 
• The Five Stages of Team Development 
• Nurturing Teams  
• Team Problem Solving  
• Session Eight: Characteristics of Great Teams  
• Session Nine: Civilized Disagreements and Consensus  
• Definitions 
• The Perfect Menu  
• Session Ten: Open Communication  
• Session Eleven: Clear Roles and Assignments  
• Session Twelve: Shared Leadership  
• Session Thirteen: Team Player Types  
• What’s Your Team Player Type?  
• What Does it Mean To Have a Number?  
• My Team Style  
• Session Fourteen: The Trust/Relationship Model 
• Session Fifteen: Lateral and Vertical Thinking  
• Session Sixteen: Creative Team Thinking  
• Creative Thinking Methods  
• Brainstorming and Brainwriting  
• Six Thinking Hats  
• Favorite Method Selection  
• Session Seventeen: Team Shaping Factors  
• The Four Factors  
• The Conference  
• Session Eighteen: Solving Problems  
• Problem Solving Model Overview   
• Getting Creative 
• Phase One 
• Phase Two 
• Phase Three 
• Session Nineteen: Interventions for Team Leaders  
• Problems and Solutions  
• Case Study  
• Session Twenty: Resolving Conflict 
• Ways to Resolve Conflict 
• Resolving Internal Conflict 
• Role Play  
• Presentations  
• Session Twenty-One: SWOT Analysis  
• The Meaning of SWOT  
• Case Study  
• Session Twenty-Two: Developing Team Action Plans  
• Planning Tools  
• Action Planning Chart 
• Personal Action Plan  
• Recommended Reading List 
• Course Evaluation